Origin: Origin: Chiapas, Mexico
Known Treatment:
Free UAE shipping over 500 aed
Amber is fossilized tree rein which frequently contains inclusions such as plant matter, fungi and insects, This amber comes from mines in Chiapas, Mexico, and was formed during the early Miocene (23-28 million years ago).
Amber has intense connections to the earth, It is a gem that settles superior energies because of its powerful healer and cleanser that removes negative energies transforming them into positive ones. It brings stability to life, motivation and fortune, Spiritually it helps to be more altruistic providing wisdom.
Adjustable
Dispatch of goods is usually within 48 hours of receiving the order. Orders placed during weekend or holidays will be processed on the next business day. As soon as your order is dispatched, you will received tracking information via email.
UAE Shipping via courier service:
All Emirates except DXB - 20AED for orders below 500 AED (except remote areas)
Free shipping for orders above 500 AED (except remote areas)
International Shipping via courier service:
Shipping fees is determined by order weight.
Customers are responsible for import custom and duties charges.
Crystals are natural element and is one-of-a-kind, i.e. no two stones look the same. Color variations, inclusions or marking might vary from the image shown on the website.
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Sales items unfortunately are not eligible for returned, exchanged, or refunded.
Crystals & Stones
Crystals and stones, either polished or raw, can NOT be returned or refunded unless broken during transit. We do not accepted based on crystal characteristics or on change of mind. Please provide detailed photos of the item and packaging to launch an investigation with the courier. Failure to provide this information with 24 hours of receiving your shipment will forfeit your right for a refund or exchange. Refund will be issued to the full value of the item excluding shipping costs.
Jewelry & Non-Crystal item
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. OOAK do not reimburse return shipping charges on exchanges based on change of mind.The item must be unused and in the same condition that you received it. It must also be in the original packaging.Please email info@ooakstones.com on the same day your receive the items. Only regular price items can be returned, exchanged, or refunded
Please send your item with your name and order number to:
Kave The Story of Things
OOAKSTONES
Warehouse 20, Alserkal Avenue,
Dubai, UAE.
Tel: +971 52 481 670
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you are shipping an item over 300 AED, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please see our Return & Exchange policy for details.
Crystals should never be used to replace proper medical treatment or used in lieu of seeking professional medical help. Crystals are should not be used for children under 3 years old or pet without supervision.
